24/7 remote Assistance

YES – Connect Vision-PRO

The Connect Vision-PRO system offers instant remote support for on-site troubleshooting via a tablet and headset, enabling real-time connection between the operator and our teams, with no need for any additional downloads or installations.

How it works:

• Launch the session instantly via a secure link
• Share live visuals to provide experts with the operator’s real-time perspective for precise diagnostics.
• Utilize built-in support tools for streamlined and accurate technical assistance
• Interact directly with the DCS when needed
• Receive a comprehensive summary report after each session