YES, YOUR EXPERT SERVICE,
YES is a highly specialized team of experts, created by Toscotec to meet any type of service need for both on-site or remote assistance. Through its network of service centers located in Lucca (Italy), Shanghai (China) and Green Bay (USA), Toscotec provides fast responses and local maintenance services to support your operations. YES includes a series of standard and specialized services managed by one single division.
YES - CONNECT - VISION
YES - CONNECT-VISION is the device that puts the operator in contact with the Toscotec expert, allowing him to see on his PC, in real time, what the operator is seeing live, interact with him in a bi-directional exchange of audio-video information, and promptly guide him toward the resolution of the problem.